I think I've been frustrating people who are trying to help me this morning on Twitter. I have been asking for stories where someone in government--any government, any department, who helped a consituent through Twitter, something that could not have happened without Twitter.In nearly every chapter ...

I once suggested that Chris Brogan should be Mayor of Twitterville because he is among the community’s most generous participants, which makes him among the most influential. Brogan is among a small handful of Twitterville thinkers who have made themselves available and useful to both community ne...

Get your twitter mosaic here....

A few weeks ago I wrote a Twitterville Notebook piece about @UnitedLinen , a restaurant uniform and linen laundry service in Bartlesville, Oklahoma, population 37,000. I loved the story because it shows how companies of all kinds in all sorts of place have started making good use of social media, pa...

[Jeremiah Owyang, Forrester Sr. Analyst & Personal Brand Master. Photo by Shel]There are few people who seem to understand and use personal brand better than does Jeremiah Owyang. As a senior analyst for Forrester Research, his name is among the first you hear when the conversation goes to the subje...

I'm just about as far from the finish line as I am from the start. I've submitted half the words that will go into the book. Before edits, the first 10 chapters contain about 41,000 words. My experience is that the second half of the book will go faster and be less painful than the first. When you s...

[Loic Le Meur, Seesmic Founder. Photo by Shel][NOTE: This is the last notebook entry for Chapter 9. This chapter will also include Stocktwits, Ron's Hardware, The Coffee Groundz, CrowdSPRING, and Gourmet Gastronomer. The notes are not the actual text, which has much more of my own commentary and les...

[JR Cohen, The Coffee Groundz GM mixes it up at the bar. Starbuck's can't match that.]I learned about The Coffee Groundz from Erica O'Grady who wrote guest piece on Pistachio's blog. It's a good story for my Little Companies. Big Footprints chapter. Here's an independent coffee shop, that has to hol...

[NOTE: I am now working on Twitterville's Chapter 9, Small Companies. Big Footprints, focusing on small businesses who use Twitter to extend their reach beyond physical boundaries. I have already posted Notes on two companies to be included in this chapter: CrowdSPRING and Gourmet Gastronomer. Ron's...

Changing the World, One Tweet at a time. On Thursday February 12, 185 cities around the world will be hosting Twestivals which bring together Twitter communities all over the world for an evening of fun and to raise money and awareness for charity: water. The Toronto Twestival will take place from 7...