Upgraded: Weird contraband found at airports Downgraded: Pigeon welfare The NY Daily News has a set of photos of items found by customs agents at airports. Most are drug related, but my favorite has to be this image of a man with pigeons wrapped up and kept in his long underwear: “Sir, your pa...

Downgraded: The fates of whistleblowers who look out for passenger safety A cold day in Calgary, and three US Airways flight attendants notice ice building up on the wings. After much wrangling, they convince their flight crew to de-ice an aircraft. After landing safely, they report the incident to ...

Filed under: Airlines The hard working cabin crew at Spirit Airlines are fed up - they are annoyed that their boss is inviting passengers to check out their DD's, and asking people to come book a "MILF". For those that missed out on a "movie classic", MILF is a reference from American Pie, and the a...

I'm too busy to blog, but this is too good to pass up. The always entertaining Consumerist brings this story to light: The US-based Spirit Airlines apparently booked two passengers, including Jeff Kolodjay (left), on another flight US Air Flight 1549 after it canclled their Spirit flight. In case yo...

…flies Spirit, that is. Chris Elliott notes the latest fee from the winner of the unofficial Upgrade: Travel Better fill-my-inbox-with-complaints award for lousy airline customer service. Their latest transgression: A $10 per roundtrip “web convenience fee” for making your air tick...

Filed under: Airlines A few days ago Grant posted about Spirit Airlines' move to start charging for any seat reservation, including middle seats. Barbara from Detroit was less than happy to learn about these seat charges, and recently called Spirit to complain. As she recounts to the Consumerist, he...

If there’s one airline that continually and consistently ticks off customers, filling my inbox with nearly-identical tales of piss-poor customer service, it’s Spirit. Whether it’s their “club,” their automatic opt-in for travel insurance, or their CEO’s screw-the-...

Filed under: Business, Airlines, News Airlines have been doing anything they possibly can to raise money over the past few months, from checked bag fees to charging for soft drinks to increasing the price for almost everything that formerly had a fee associated with it. Now, according to an article ...

Spirit Airlines, holding a "Threesome Sale", is apparently desperate for attention and I guess we'll just have to give it to them. In this sale, members of the $9 Club get fares from $3 each way, seat upgrades for $3, and $33 for 33 hours. This comes on the heels of their last titillatingly titled m...

Several readers have asked me the best way to get $10 seats on Skybus, so here is a quick primer about getting the best deal on Skybus. The first thing travelers typically think of when they hear the name Skybus are the $10 seats that the carrier sells on each flight. But, the supply of those fares ...