Over at Computerworld, Ben Rothke makes the case for “Why Information Must Be Destroyed.”  “Given the vast amount of paper and digital media that amasses over time,” he argues, “effective information destruction policies and practices are now a necessary part of doing ...

Suraj.sun notes CNet reporting on bills filed in the US House and Senate that would require all ISPs and operators of Wi-Fi hotspots — including home users — to maintain access logs for 2 years to aid in law enforcement. The bills were filed by Republicans, but the article notes that the...

And so begins another fight over data retention. As Declan summarizes: Republican politicians on Thursday called for a sweeping new federal law that would require all Internet providers and operators of millions of Wi-Fi access points, even hotels, local coffee shops, and home users, to keep records...

For years, Rep. Lamar Smith (R-TX) has been pressing for legislation that would require Internet Service Providers to retain user data in order to aid law enforcement in hunting down child porn peddlers and downloaders. Last week, he introduced his most recent effort, and today was joined at a press...

I keep everything that might ever be valuable and I hate to throw stuff out. It drives the Gotham Gal nuts. On most things, she wins. But when it comes to my office and my stuff, I win. It stays. Yesterday my friend and former colleague Dan Malven sent me an email looking for the investment memo we ...

In a recession, keeping your IT staff happy is critical. "People, Process and Technology" is the cliché about what you have to manage to be successful in information technology. We often focus mainly on these in the reverse of the order listed because it is easier. Technology is cleaner, it's factu...

Negative customer feedback is a lot like biting into a lemon -- the bitterness is hard to love -- unless you give the lemon a good squeeze and some sugar, and transform it into refreshing and healthy lemonade. You're only as strong as your weakest link, so those lemons -- complaints and low survey r...

because it’s monday and you’re so thrilled to be back at work, i though it was as appropriate a time as any to bring you these little gems from the columbia, kentucky and melbourne, australia campuses, respectively, of the university of what the fuck. (and commenters, please note the eno...

The New Year’s Day Microsoft buzz is a rumor of a huge 17% layoff at Microsoft on January 15: The rumor that Microsoft was set to lay off people on January 15th, 2009 is no longer a rumor but a fact. Staff at Microsoft have been informed that the company is readying major layoffs to its worldw...

Email marketing has proved to be an easy and cost effective way to establish and maintain long-lasting relationships with your customers and prospects. The tools available to marketers today provide not only a better subscriber experience, but also new opportunities to build value. Effective email m...