When I start a new design project, part of my intake process is requesting that clients complete a project request form, even if we’ve had phone conversations in advance. I’ve found that asking the client to spend some time thinking about the project and writing (or typing) down the specifics is...

The vast majority of websites have a copyright notice in the footer. Most designers do this as routine on all websites they design. But what exactly does it mean and what protection does it provide? This is vital information for web professionals to know. Here are answers to some common questions re...

YouTube, the popular Google-owned video sharing site, has announced it will block access to UK residents wanting to watch online music videos. The statement was issued after the company failed to agree new licensing terms with the Performing Right Society (PRS). The PRS collects royalties on behalf ...

Microsoft have announced they are testing a new search engine, Kumo, on their corporate network. If the test is successful, Kumo will be rolled into Live.com or possibly introduced as a new search site. The company have worked hard to build a better, more competitive, search engine. The indexing sys...

With so many blogs already online and more appearing every day, it’s hard differentiate your content and build credibility. In my opinion, perception around the quality of blog content has decreased significantly as the utter mass continues to grow at an astonishing rate. In other words, quant...

I have been lucky with computers. They have died on me but only after they’ve had a long life and I had replaced them with something better. My main PC had never blown up … until last week. Losing a computer can be traumatic. We store our lives on them: contact details, financial account...

Word of mouth marketing (WOMM) is powerful. Regardless of the type of business you are in, it’s guaranteed that you will benefit in some way from this type of marketing. It’s easy, it’s quick, it’s human nature. And, of course, it’s free. There’s no right or wrong way to execute WOMM; if...

Writing good website content is hard. Unfortunately, many senior business owners consider content writing as an afterthought. Few people actually write content and even fewer can do it well. In an ideal world, content would be written before any website was designed, coded, or tested. How can you cr...

I recently wrote a post, “Caution! Six Warning Signs of a Bad Client,” about red flags that can help web professionals identify if a client or project may be one they don’t want to take on. Some of the feedback I received inspired me to write one from the other perspective. Since I hav...

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