We've been getting a lot of shocked letters from Capital One customers asking how the company can get away with raising their interest rates on their cards when they "haven't even been late with a payment." There is, in fact, no such thing as a fixed rate card and credit card companies don't need a ...

R wanted to get started paying off her Capital One credit card but after missing one month's payment she started a fee pigpile. She got overlimit fees, and then so many extra fees started piling on that she wasn't ever able to pay them off enough to bring her balance back under her credit limit. R w...

If you have a Home Depot credit card, this is for you. Or if you have another Citibank credit card, this is for you too. They are raising their APR’s DRAMATICALLY. Up to 26% or up to 30% if you have any late payments. What’s more, they are sneaking the announcement in a mailed monthly statement....

Capital One apparently believes in "honest and open communications" (even though they've been accused of purposefully dicking their customers around in the hopes of generating more fees). How do we know this? Because they've written their "valuable customers like you" letters letting you know that d...

Capital One is losing a lot of money. The company, located in McLean, Virginia, is expected to take a charge of $12.8 billion as credit card losses mount. The effect on their asset base will be depressing. The lender’s goodwill, or value booked if the price of an acquisition exceeds the fair value...

ESPN play-by-play man Mike Patrick made a groan-inducing little comment during last night's Georgia/Michigan State Capital One Bowl, but does not appear to be in jeopardy of publicly apologizing for it. Early in the second quarter, after a silly Georgia penalty, Patrick thought it appropriate to unv...

New Year's Day Games Predictions Five big games on today - five big predictions for you. Outback Bowl - South Carolina vs Iowa (-4): Stephen Garcia and Chris Smelley have the fear of Spurrier hanging over their backs any time either QB is on the field. I don't think that's the motivational tool to g...

Mr Bill says his latest dealings with Capital One have him "wanting to spit venom." Whence this reptilian impulse? There is apparently no structure to refinance your loan with them. They consider it makes you a new customer, and they aren't making any new loans. This takes several hours and several ...

It's hard to find an investment you can trust these days. Not blue chips. Those investors are looking pretty blue themselves. Steady money-market funds haven't been all that steady. And once high-flying hedge funds -- never for the faint of heart anyway -- are crashing to earth....

Joseph is having problems paying his Capital One card, mainly because Capital One keeps making it hard for him to pay it, and then reports his payments past due after they've cleared the bank. Now he wants to know what he can do to remedy the situation. In 2006 I received a pre-approved card from Ca...