March 05, 2009
We've produced a handful of bloggingheads video posts the past few months (here, here, here and here), sometimes resulting in some polite golf claps. After the claps comes the question, how do you do them? After some trial and a lot of error, here's an 8-step tutorial. On a Mac, the technology is pr...
Church of the Customer Blog
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Ben McConnell
at 1:54 PM
March 03, 2009
This is a blog about the intersection of branding and social media. I promise I’ll get there if you’ll indulge me in a little big picture. These are dark days. My cable news habit has dropped off since the election, but even the half hour I spend with Brian Williams each night is enough ...
(Obsolete Feed)
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Mike Troiano
at 4:57 PM
December 15, 2008
2009 is barreling toward us, so Peter Kim got some seriously bright social media minds together to share their thoughts on what this new year has in store. In a forward-thinking e-book, Peter gives 14 experts, including mah boo and mah boss, the floor, and everyone has some interesting thoughts and ...
Social Honeycomb
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Amanda Gravel
at 10:08 PM
| 1 Citations
We’re nearing the end of 2008, and that means it’s time for looking at the best of the year, as well as making predictions for 2009. Peter Kim tapped 14 industry leaders to create this outstanding list of big ideas and predictions for what to expect in 2009: “Although it is now che...
Socialmediaworx
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ryanmoede
at 10:56 AM
Yep, it's that time of year again -- time for the marketing bloggerati to polish up their crystal balls and make some bold statements about what you can expect in the coming year. And you, faithful readers, scour the web looking for even just a few useful nuggets from your favorite bloggers and in...
Greg Verdino's Marketing Blog
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Greg Verdino
at 3:31 AM
December 08, 2008
Joseph Cao is 5'2. He fled Vietnam as a refugee when he was 8 years old. He was separated from his parents and grew up practically an orphan in the U.S., bouncing from state to state. Despite an unstable family life, he earned degrees in physics at Baylor, philosophy at Fordham and law at Loyola in ...
Church of the Customer Blog
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Ben McConnell
at 6:37 PM
December 02, 2008
Detroit is showing it's a bit smarter in how it asks for bailout money. Instead of traveling by corporate jet, GM CEO Rick Wagoner will drive a Malibu hybrid for the 520-mile trek from Detroit to Capitol Hill; Ford CEO Alan Mulally will drive an Escape hybrid. The travel plans of General Bob Nardell...
Church of the Customer Blog
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Ben McConnell
at 1:57 PM
November 17, 2008
The SEC has filed suit against Mark Cuban, alleging he engaged in insider trading in 2004 with mamma.com to avoid a $750,000 loss. At the time, Cuban was the largest shareholder in the company. On his blog, Cuban denied the allegations, saying "the Commission’s claims are infected by the misconduc...
Church of the Customer Blog
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Ben McConnell
at 3:39 PM
June 13, 2008
American is no longer alone with its $15 fee to check your first bag on a flight. United and US Air just announced they, too, will charge a similar fee. Furthermore, US Air will soon charge $2 for soft drinks and $7 for alcoholic drinks, about what you'd pay at a swanky nightclub. The demise of the ...
Church of the Customer Blog
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at 12:57 PM
May 05, 2008
There's an inverse relationship between a company's ability to communicate well and its public use of jargon. Facebook is a good example. Smart people run the company, but their communication with the world is usually pretty awful. From my vantage point at a packed coffee shop in Austin this weekend...
Church of the Customer Blog
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at 10:39 AM




