The subject of usability generates a dichotomy between what we think and what we do. We know it is good to focus on usability. We need only look at Apple and the iPod to know that it provides tangible bene�ts. However, in reality we often shy away. It is hard to prioritize usability when [...] Rel...

Usability testing is a good idea for any new web site. Increasing the usability of your web site is a good idea because it will increase visitor satisfaction, which in turn increases sales and user loyalty. On the business savings side, usability testing can also save you money in development, maint...

A question I hear pretty frequently is, “Why a redesign of the admin panel so soon after 2.5?” Those who have attended WordCamps in the past few months have already heard the answer, but for the people who haven’t had that opportunity, this post is for you. When the community respo...

On one of the member-only lists I hang out on, there’s been a discussion about asking participants in studies to role play in a usability test’s scenario. Instead of saying, “Find information about the costs for summer camps in Vermont” the list member asked if there was a pr...

Simple usability testing as advocated by Jakob Nielsen with five users showed that user testing did not need to be an expensive procedure; products such as Morae allow 'usability labs' to be constructed from two laptops and a webcam. This has made Usability Testing as practical and almost exclusivel...