TechSmith corporation has released an update to Jing, the free screen capture/video capture tool. I ranted in January about a code change in that release that really bugged me. TechSmith responded here on my blog, and via e-mail, and today’s update addresses that issue (thank you TechSmith!) b...

When you are writing content in Flare, you may decide that you want to re-use some content that you previously added to another topic. We’ve discussed before how the best way to do this is to use a snippet, which essentially is a really long, formatted variable. To do this in Flare, you create...

For those of you who are interested, today I released a new version of my online work portfolio. The content is pretty similar to the old portfolio, however there is a totally new layout and the back end is completely different. I’ve migrated my entire portfolio site to use MadCap Flare. I kno...

My friend Tom Johnson posted an article (new window) last week about the recent release of the Technical Communication Suite from Adobe including RoboHelp 7. I added a comment to his post, but it got kind of long, so I thought I’d post it here with slight modifications. The quotes in this post...