This story from The Guardian in UK is so astounding I kind of wonder if I am being hoaxed. I just got off a call with a student researching online crises and crisis management and one of the questions essentially was: do companies today “get it� when it comes to the online risks. I said I they w...

I just read this article: In Brief: Do’s and Don’ts in Dealing with the Media It shares a number of vital pointers that will be of value to any spokesperson and Reputation Manager. It contains the protocols necessary to run a press office and has some ideas on structure and flow. The fir...