PVLD is in the process of developing a new strategic plan which is forcing us to both take a hard look at what we currently do and how we do it, and to think about what we want the library......

We have a terrific staff here at PVLD, and they work very hard to provide outstanding service to our customers. Despite our best efforts we occasionally slip up, and when we do it's usually pointed out pretty quickly. The same......

I've been spending some time today sorting through the piles on my desk trying to create some order before I head off on vacation.  There is nothing worse than coming back from time off to a chaotic office....and somehow it is even worse when the return to work coincides with the start of ...

This has been a such terribly challenging year for people around the globe and for many in our small community of PVLD employees, volunteers, and customers that I personally have found it hard to get into the Thanksgiving spirit. Today,......

PVLD's virtual branch is our second busiest "location" and continues to grow in importance. Our Digital Library Services team has been working hard adding new features and additional pages. They have also been taking a close look at usage of......

Seth Godin had an interesting post today called Managing Urgencies - basically about the human and organizational tendency to give our priority to fighting fires and "managing urgencies" at the expense of working towards long-term goals. The post particularly resonated with me because we a...

While I was battling the forces of chaos at work and at home last week I missed a couple of great posts by Jeff Brooks on the always insightful DonorPower blog.  Both make the point that it's what you do and how you do it, NOT how good you are at marketing that determines success. In Advertisin...

While I was battling the forces of chaos at work and at home last week I missed a couple of great posts by Jeff Brooks on the always insightful DonorPower blog.  Both make the point that it's what you do and how you do it, NOT how good you are at marketing that determines success. In Advertisin...

Yesterday we closed all of our libraries in preparation for going live with our new website (note that if you are a regular user of our old website you may need to clear the cache of your Internet browser and then restart your computer to see the new site) and Integrated Library System (or ILS - the...

I've had the Public Library Association 2007 Statistical Report sitting on my desk for a while, and finally had a bit of time to look at it. The following table compares PVLD to some other California libraries of a similar size, as well as to the national average (nothing scientific about which libr...