Law firm layoffs, bailouts and bank closings are in the news. It is sometimes hard not to dwell on so many negative events. So I've been doing a lot of thinking about law practice in this economy, as have a lot of others. I've just finished a two part series in the Oklahoma Bar Journal on th...

If you were an early bird like me and on your computer circa 5:30-5:45 a.m. EST this morning, or on the other side of the world when this would be a reasonable time of the day, you too may have participated in the “Great Gmail outage of February 2009.” Yes, Gmail was down, and mass panic...

Nobody likes to think about their death or disability, but you’ve got family, employees and clients who rely on you. What will they do if you become disabled or pass away unexpectedly? Put a plan in place now to protect those you may leave behind. My friends and fellow practice management advi...

When You Go To Heaven, Will Your Practice Go to Hell? is an eye-catching title for a nice article on a very serious topic. It was written by Courtney Kennaday, PMA for the South Carolina Bar, and Reid Trautz, PMA for the Association of Immigration Lawyers of America. Sever other blogs have already n...

New Year, More Mail:* Kevin O'Keefe checks in to advise us that he has just launched beta of lextweet.com. Sez he is "changing text Friday to make clear it is open to all legal community, not just lawyers." Kinda a mini-Twitter, interesting! * Ross Kodner offers 33 New Year's resolutions here. His #...

Last week I met with Mitch Kowalski of the Legal Post.  He mentioned our conversation earlier today on the site, which is the kick in the butt I needed to do my own write-up on it during our break from school. Mitch is an alumn from my school, Western Law, but has chosen a career path unique from m...

The Canadian Bar Association recently published Guidelines for Practicing Ethically with New Information Technologies (the “Guidelines”) as a supplement to its Code of Professional Conduct. While the Guidelines provide a considerable amount of information concerning the use of technology...

It’s report card time (in Ontario primary schools at least), so why don’t we talk about some client service report cards for you and your firm. My SLAW post last week was about the importance of keeping your clients happy, and how a post matter client survey (a sample survey is here) is one ...

That’s the title of an article worth reading at social computing magazine.com. (And speaking of social media, this article came to my attention via a Twitter post by Mathew Ingram.) The article says: KM and SM look very similar on the surface, but are actually radically different at multiple l...

Law Practice Today, a monthly e-zine published by the ABA Law Practice Management Section, has recently undergone a makeover and its November 2008 issue is really great. But before I discuss it further, let me disclose my bias. Somehow some of my so-called friends and colleagues talked me into...