This afternoon, several hours after not getting the followup "Linda" promised me, I called back. "Melissa" told me that if I were at home she could connect me directly a level-three tech-support person, but they wouldn't talk to me if I wasn't there with the modem. She said she would note this in my...

Our DSL was supposed to switch from Nidhog to Verizon today. Nidhog was reselling Verizon, so that should be a no-brainer, but this is Verizon we're talking about. Almost everything they told me in advance turned out to be wrong (some things were probably outright lies). We have no connection at hom...

troy_w_banther: Not all of are fortunate enough to have anything better than DSL. :-P about 54 minutes ago Wed Mar 04 19:38:54 +0000 2009 Paradigms: the Linux distro or the communications technology? about 4 hours ago Wed Mar 04 16:03:48 +0000 2009 BenjaminPrice: I wasn't either until I got fed u...

Damn. The last local ISP in Pittsburgh, which has provided us excellent service, is going away. (I hadn't realized it had gotten quite that bad.) Our choices are Verizon (DSL) and Comcast (cable), so I've just submitted the order with Verizon. This should be a simple transfer (our ISP was reselling ...

Just moved into a new rental house in Hamilton, ON and I'm trying to get my DSL turned on, but oh boy. Me and Mrs. the dief moved to a new apartment last week that is a single unit that shares a house with a business, the operator of which owns the house. We have phone jacks in the unit, so I though...

Well, it’s done. After a week of trying this and that, I finally got DSL (DamnSmallLinux) rolling on the Fujitsu B2131 last night. To remind folks what the challenge was (and is for some of the linux dev teams out their who claim to support older platforms): Install a fully-functioning OS on a...

About four years ago we switched our house off Internet service via cable to service provided via DSL. The cable service was very unreliable and would often be down. In contrast, the DSL service was up almost all the time and hardly ever required us to reboot the modem. That was, until the last few ...

Teil zwei (Vorgeschichte) - ich bekomme zwar keine befriedigenden, aber zumindest in Ansätzen fragenbezogene Antworten. Sehr geehrter Herr Maas, wir beziehen uns auf Ihre E-Mail. Generell wird bei uns jede E-Mail-Anfrage persönlich geprüft und bearbeitet. Bei bestimmten Anleitungen oder Problemen...

Usually after being away from home a while I tend to get a bit down and have thoughts like “nobody likes me” and “I’m not cool enough”, etc. Not that I actually believe it, but those kinds of thoughts are hardly ever really rational. My DSL connection in Gauteng has bee...

Even a TV producer with 5 years experience in doing consumer complaint stories is powerless against AT&T's incompetence. Anderson writes: Dear Consumerist, For five years I worked as a producer for two different television station consumer units, sorting through viewer e-mails, phone calls and lette...