Best Buy charged Nicole $99 to backup her data but then replaced her hard drive without backing up a single byte. Nicole's service contract clearly stated that Best Buy would perform the backup before any other service. Now Best Buy is claiming that her old hard drive is their property and that she ...

If you have any lines of credit and you use them to manage your financial flow, you should evaluate your personal money matrix so you're ready in case all of them get cut. They're cutting lines of credit even for rocket scientists like reader Rocky. That's right, he's an engineer in the aerospace in...

HP is known for its incompetent repair process, but what makes Aaron's case special is that at the end they decide to kick it up a notch. When he sends his computer in and gets it back from the repair center, HP has so ever so graciously filled it with free spyware and viruses. Aaron writes: The ver...

It's amazing the hassle Bruce went through trying to buy a Jeep with $24,000 cash. Even though he's ready to buy the car outright, the car salesman almost convinces him to finance because that way you get $1,500 back. Total cost of the loan: $31,732...they wanted him to spend an extra $7,132 to "sav...

. . . and any other fast-food chain out there . . . A lighter note today, although I don't know how light the emotion of irritation is when one is experiencing it. When I go through a drive-thru at McDonalds, I am typically in a hurry and not in the mood for conversation. I know what I want. I know ...

Looks like some Quiznos aren't too happy about the free sandwich campaign. Readers report interactions ranging from coupons being denied, to local franchises making up new limitations on it (like only certain sandwiches are eligible, or requiring drink and chip purchase), to being treated like thiev...

When I was a cheap college student, I did everything to save money…hell, I’m still cheap.  I’ve always loved the fact that online sales didn’t have state tax.  Today I bought my last gadget from Circuit City.  I just found out I paid $15 more than I could have ...

Sleepy's just won't help Ashley pick up her new mattress. The store promised to have rope on hand to strap the mattress to her car, but when Ashley arrived she was told that Sleepy's had "run out of rope." To apologize, a sales rep instead promised her free delivery, but called later to explain that...

Stephanie Bemister says that after our post went up Facebook contacted her and agreed to take down the facebook page of her dead brother, an award-winning investigative journalist and Nazi hunter. "Thank you again, Ben," she wrote. "My family has no words that truly express how we feel." Previously ...

Do you make a habit of reporting your dining experiences – whether good or bad? I do! And here’s why… Several months back, my boys and I had a major eye opening experience at a local Taco Bell where a black employee was placed in an awkward situation – he handled himself with such class – ...