Some pussy pictures that show just what is going on right now. They fit into the post just perfectly. Read the full story to find out what. . . . . ....

Filed under: Airlines Here is a bit of feel good news from the travel world - hidden between all the bad news was an announcement from United Airlines that they were going to move 165 call center positions from their International Call Center back to the USA. The new jobs will be added to their exis...

More stories from work, and my opinion on how people can be so ignorant and rude....

Sprint is closing a call center we posted ex-employee accounts about that alleged on-the-scene drug use, sex, and theft of customer credit card numbers, among other infractions. According to an inside source, these posts about the Teleperformance USA call center in Fishers, Indiana got sent up the c...

Vinder D. Sales is the target. Not sure who put the hit on this guy… take your pick. We have all dealt with a Vinder D. Sales sometime in our purchasing lives. This is a dream job for our hero. Call us @ 302.361.5667 and leave us a message about who in your office you would like to be assassin...

to make this happen... Wednesday, January 14, 2009 Concentrix expands global capability with investment in new contact center in Costa Rica Rochester, NY – January 14, 2009 – Concentrix Corporation, a global knowledge process outsourcing (KPO) company and wholly owned subsidiary of SYNNEX Corpor...

"Thank you for holding, your call will be answered in the order it was received by an incompetent drug-addict whose training consisted of watching funny stuff on YouTube." That's the substance of this insider confession from a former trainer at Teleperformance USA, one of those outsourced call cente...

One of the issues with government contracting is that an area may be hit badly when a contract ends or is given to another vendor. AT&T lost a contract with the State Department to provide a call center related to passport processing. The contract was given to another company after it was finished. ...

Private Branch Exchanges, also known as PBX telephone systems, are the most popular business phone technology for medium and large organizations. Recent technical advancements have brought PBX prices down to the point where even small companies can upgrade from hard wired analog phones or key teleph...

Well, after four years of toiling, the StarPound project is finally seeing the light of day.  In the wee hours this morning, Wei Wang (CTO) and I published v1.1.0 RC1 of the open-source StarPound CORE platform to Sourceforge, and then published the new StarPound.net web site.  The team has been wo...