Add to iTunes | Add to YouTube | Add to Google | RSS Feed My Macbook is working now, thankfully. I had to get a new hard drive. Instead of an Apple showing up when the Macbook booted up, I saw a symbol with a circle through it, suggesting there was a problem. After much diagnosing and talking with o...

Filed under: Switchers, Odds and ends, Holidays All day on December 25, TUAW presents "Now What?" We've got first steps and recommendations for all the Apple gifts you (hopefully!) found under the tree today. Happy holidays! If you're a Mac veteran, send a link to this post to the switcher on your h...

Filed under: Analysis / Opinion, Hardware, Odds and ends With the holidays approaching, I know more than one family will be getting a new Mac. Many first time buyers whom I've guided through the purchase of their first Mac ask me, "is AppleCare worth it?" For your new Mac, absolutely; I speak from f...

My laptop will be sent into the main Apple tech support facility and will likely have the hard drive replaced. I'll be without a lappy for about a week, but they'll FedEx it to work when they're done. In other news, I booked my flights to Boston/NYC. Only cost me ! They charge for taxes when you cas...

My Intel Mac mini—which was originally a refurbished model, so please don’t let my apparent lemon overly color your opinion of the model—needs to go back to the shop. The random shutdown issue that I took it in for back in early February has come back with a vengeance, and the mach...

This poor guy is named Steve. Steve's Macbook keeps trying to light his house on fire, so Steve would like replacement. He's already sent the computer for repair several times, gotten it back, at which time it tried to light his house on fire again. The machine in question (which is not pictured her...

It’s bound to happen to the best of us, no matter if we’re on a Mac or a PC. At the worst possible time, computers crash. It’s as if they know how to destroy our most productive weeks, or weeks that need to be our most productive. That was this week, for me. Coming back from Seattl...