PVLD is in the process of developing a new strategic plan which is forcing us to both take a hard look at what we currently do and how we do it, and to think about what we want the library......

We have a terrific staff here at PVLD, and they work very hard to provide outstanding service to our customers. Despite our best efforts we occasionally slip up, and when we do it's usually pointed out pretty quickly. The same......

I've been spending some time today sorting through the piles on my desk trying to create some order before I head off on vacation.  There is nothing worse than coming back from time off to a chaotic office....and somehow it is even worse when the return to work coincides with the start of ...

This has been a such terribly challenging year for people around the globe and for many in our small community of PVLD employees, volunteers, and customers that I personally have found it hard to get into the Thanksgiving spirit. Today,......

PVLD's virtual branch is our second busiest "location" and continues to grow in importance. Our Digital Library Services team has been working hard adding new features and additional pages. They have also been taking a close look at usage of......

I published a post last week that showed me at my worst and betrayed the trust of the PVLD staff in the process. When I am tired and cranky I have to work harder than normal not to let my......

Kate Sheehan, who blogs as the Loose Cannon Librarian, had a great post called The Library Without Us.  She coined the term "the feral library" to describe a library without librarians, and ponders what that would look like.  After a bit of a rant about how difficult we make it f...

I am currently reading and thoroughly enjoying Letter from Point Clear by Dennis McFarland.  This morning I read a scene in which the young pastor (whose name is Pastor!) of a growing evangelical church who, while describing the church's plans for a new Christian Center complete with a gym, bas...

Seth Godin had an interesting post today called Managing Urgencies - basically about the human and organizational tendency to give our priority to fighting fires and "managing urgencies" at the expense of working towards long-term goals. The post particularly resonated with me because we a...

While I was battling the forces of chaos at work and at home last week I missed a couple of great posts by Jeff Brooks on the always insightful DonorPower blog.  Both make the point that it's what you do and how you do it, NOT how good you are at marketing that determines success. In Advertisin...