Photo credit: cambodia4kidsorg Establishing a solid ROI for enterprise social software is an ongoing discussion for the sector. It is generally a requirement for most technology decisions made by companies. At a high level, there are two sides to this argument: Measuring Enterprise 2.0 ROI is like t...

A couple recent items caught my eye with regard to the issue of employee adoption of social software. In Reversing the Enterprise 2.0 Pricing Model, Julien le Nestour argues that pricing per user for social software should increase as more employees use it, because the network effects of higher part...

In the recent imbroglio over what exactly Facebook was saying in its (now-reversed) updated Terms of Service (TOS), I found myself on the opposite side of a lot of smart people in terms of what it meant. There was a lot of concern that Facebook was essentially claiming the right to commercialize any...

In case you’re not actively reading Techmeme, Facebook CEO Mark Zuckerberg reversed course on the changes in the service’s Terms of Service. Recently, Facebook had altered its terms in such a way as to have a perpetual claim on the content uploaded by its members. Overnight, Zuckerberg w...

Facebook apparently updated their Terms of Service to assert perpetual rights any content you’ve ever shared on its site. This has understandably raised the ire of a lot of people, including Perez Hilton. On Twitter, I posted this: Trying to figure out if I care whether Facebook can do whateve...

Recently, I’ve had former colleagues from a couple of my old employers ask me about social media. Specifically, how to get started in it from a professional perspective. They’re aware that social media can be powerful, but it can be daunting to figure out an entrance point and what you&#...

From the home office in Phoenix, AZ… #1: @amcafee My fave #inaug09 moment: the way Obama handled the muffed oath admin. On-the-spot composure, ability to handle pressure. #andyasks #2: IBM’s term for layoffs is “resource action”. That’s a new one. #3: Example of Yammer ...

On his blog, FriendFeed co-founder Paul Buchheit asks others to chime in with their own thoughts about improving the experience on FriendFeed: If you’d like to contribute (and I hope you do), I’d love to read more of your visions of “the perfect FriendFeed”. Describe what wou...

Are you on Twitter? Have you perfected the art of communicating a lot in a few characters? Well how about putting that talent to good use, making the lives of your co-workers better ? I’m talking about… THE 2009 EMAIL BREVITY CHALLENGE What’s that? Simple, really: Keep your company...

The Republican revolution will be tweeted… I’m guessing you’ve not heard about the TCOT Report. I hadn’t until yesterday. It just started this month. But it got my attention, because it’s a really innovative use of Twitter for grass roots idea generation and discussions...