A new report shows Windows POS OS shipment marketshare increasing slightly, from 71 percent to 76 percent, but the growth comes at the expense of Linux and might be a sign that Redmond pricecuts are being effective. The IHL Group, which conducted the independent research, had expected to find the ec...

Many major retailers have been criticized for being slow to adapt to industry—especially Web-based—changes. But it’s not hard to see why when we see how the industry treats e-tail pioneers such as Amazon and Facebook.To be fair, both Amazon and Facebook got spanked for going too far in res...

As a student of well-thought-out, creative E-Commerce initiatives, I was naturally excited to hear that as deep-pocketed and serious a chain as J.C. Penney was declaring an “innovative online experience” that was “one-of-a-kind” and demonstrated “leadership in the onlin...

Facebook officials learned a hard lesson this month when the social networking site snuck in a privacy policy change that could have allowed it to access users’ content—and use it forever for pretty much anything Facebook could think of—even after users had deleted it from their accounts. ...

Some four months after Best Buy dropped $121 million in mid-September 2008 to take over downloadable music pioneer Napster, both companies quietly said that Napster’s privacy policy was changing to let Best Buy do a wide range of unannounced things with the newly obtained data riches. Napster&...

Amazon.com is quite familiar with federal investigations, but the world’s largest E-tailer is not used to being the target. In a January 30 SEC 10-K filing, Amazon’s government filing casually mentioned: “In January 2009, we learned that the United States Postal Service, including the ...

Was sitting back quietly last weekend reading the Sunday NY Times (What? They forgot the comics section again!), when I was jarred by an otherwise innocent-looking graphic in the Week In Review. In a piece about the tons of people who viewed President Obama’s inaugural events, it rattled off s...

The sniffer malware that surreptitiously siphoned tons of payment card data from card processor Heartland Payment Systems hid in an unallocated portion of a server’s disk. The malware, which was ultimately detected courtesy of a trail of temp files, was hidden so well that it eluded two differ...

When Circuit City last Friday (Jan. 16) announced that a judge had ordered the chain shut down and more than a billion dollars worth of inventory liquidated, it moved quickly to start going out of business sales. While the stores were open for business early the next morning (Jan. 17), the chainR...

The nation’s largest retailers continue to get more comfortable with online alternative payments such as PayPal, Bill Me Later and Google Checkout, increasing their adoption some 23 percent, according to new figures released from Rosetta. About 37 percent of those largest retailers now accept ...